argh!

Feb. 16th, 2005 11:37 pm
kaydeefalls: blank with text: "white. a blank page or canvas. so many possibilities..." (go BOOM!)
[personal profile] kaydeefalls
So I user sitemeter.com to do the whole counter thing on my website. Once a week, it e-mails me stats.

I changed my e-mail address because my AOL account was being cancelled (long story), and I wanted out of AOL, anyway. So I got a gmail account, etc. Today, I realized that sitemeter was still going to be sending things to the AOL account, so I tried to logon and change my e-mail addy. But I don't have the password to my account anymore -- it was assigned to me, so it's not one of the four passwords I always use, and I have no way of figuring out what it is. I probably saved it at some point, but if I did, it would have been to my home computer -- not my school laptop.

They'll resend me my password -- to my now defunct e-mail account, which AOL has deleted and I can no longer access.

I can't change my e-mail without the password, and I can't get the password without my e-mail.

Er. So. Now what do I do?

Date: 2005-02-16 09:47 pm (UTC)
newredshoes: possum, "How embarrassing!" (I sense a disturbance in the Force.)
From: [personal profile] newredshoes
Is there a "oh, we'll just reset your password right now, then you can log in and change all the necessary stuff" feature? I think that's the way it works on Amazon, at least.

Date: 2005-02-18 02:51 pm (UTC)
From: [identity profile] kaydeefalls.livejournal.com
I e-mailed the webmaster and he responded with my password. That was...a lot simpler than I expected.

Date: 2005-02-17 03:55 am (UTC)
From: [identity profile] penknife.livejournal.com
You might try pleading with AOL to reactivate your account long enough for you to get your password. Sometimes ISPs will do that.

Otherwise, you're probably looking at creating a new account (unless sitemeter.com's support department can do something for you -- if you pay for the counter service, you might be able to prove you're you based on credit card information.)

Date: 2005-02-18 02:52 pm (UTC)
From: [identity profile] kaydeefalls.livejournal.com
I e-mailed sitemeter's webmaster, and he just sent back my password. Well. That was easy. I guess they don't care too much about proof.

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